SharkForge Posted May 21, 2014 Posted May 21, 2014 Hey guys! Just a quick question. How long was the wait time for your KS helmets? We ordered a kit to build over 4 weeks ago. I've asked them for an update with no response. They were pretty chatty, sending a PDF file of prices and all that jazz and as soon as we paid the communication was bad haha. Has anyone had any bad experience with KS delivering? I know its a pretty common bucket or at the very least a popular option. I'm probably prematurely worrying but they told me 4 weeks at the very most and its been longer than that with no communication. Thanks guys! 2
Dart Posted May 21, 2014 Posted May 21, 2014 I wouldn't worry about getting scammed. KS will deliver, but they're not always very prompt with the emails. I'd say to give them another week before shooting an email to them.
BikerScout007 Posted May 21, 2014 Posted May 21, 2014 It took me about 3 months to get mine. And that was after several, not-so-pleased emails. They are terrible at communication. I had better luck reaching them through their Facebook page than through emails. On the plus side, they said the hold up was due to them having to re-do their molds. So I guess we have better buckets than the last few pulls. 1
Soundwave Posted May 21, 2014 Posted May 21, 2014 KS has been known to have long wait times. Anywhere from one to 4 months is what I'm seeing. DO a search above and you'll find some feedback and people asking and talking about KS. You'll also find that If you need an answer, and you are not getting replies to your emails, sending messages on facebook will get their attention. If you start threatening to make things public, They will move a lot faster. I'm under the impression that it's just one person doing all the work, so if you have patience, use it. But, No, not a scam. Just.... Overwhelmed. And I'm in no way making excuses for them. I do love my KS helmet, But I'm not likely to EVER use them again. 2
Soundwave Posted May 21, 2014 Posted May 21, 2014 Also, we've all had the same experience you're having. So, we know where you are coming from. Just be patient, or be persistent. 1
BikerScout007 Posted May 21, 2014 Posted May 21, 2014 If you start threatening to make things public, They will move a lot faster. Heh, and you'll get a free gift! 1
SharkForge Posted May 21, 2014 Author Posted May 21, 2014 Thanks a ton guys! Thats what I was really hoping to hear! I figured I was prematurely worrying. It is nice to hear everyone is at least receiving their stuff, even if it a bit later than what they said it would take. As long as it gets here! Thanks for the understanding and swift responses. You guys rock! 2
BikerScout007 Posted May 21, 2014 Posted May 21, 2014 Just take this time to make sure the rest of your costume is perfect. Then when the bucket comes you'll be good to go! I finally received my KS bucket and was a Pathfinder about a week later. 1
SharkForge Posted June 1, 2014 Author Posted June 1, 2014 Just an update, we've receieved the helmet today! Thanks everyone for your input! 2
Soundwave Posted June 1, 2014 Posted June 1, 2014 Good deal. Glad to hear it. The question is... Are you happy with it?
BikerScout007 Posted June 13, 2014 Posted June 13, 2014 Just an update, we've receieved the helmet today! Thanks everyone for your input! Wow they really stepped on the gas for that one.
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